Terms of service.

THE QUE STUDIO TERMS & CONDITIONS

The person who made the reservation must check in and is responsible for all of their guests signing our Liability Waiver on-site or through the link attached.

Address: 1278 East Main Street, Columbus Ohio 43004

OVERTIME CHARGES
Your access to the studio room ends at the booking end time.  For automated bookings, overtime is collected from your deposit after 15 minutes of studio occupancy in 30-minute increments.

GROUP SIZE LIMITS
We are enforcing the studio capacity per room, per booking. Please confirm your studio capacity on each web page under “Capacity.” To discuss capacity increase options and availability, please contact us directly via email at: hello@thequestudio.com

STUDIO POLICY
The guest renting the studio is responsible for observing these guidelines as our Client. We appreciate your cooperation in observing these rules. We ask that everyone respects the space and leaves the rooms clean and tidy in order to avoid additional fees.

The guest renting the studio is responsible for observing these guidelines below.

We appreciate your cooperation in observing these rules. We ask that everyone respects the space and leaves the rooms clean and on time in order to avoid additional cleaning fees.

FAILURE TO OBSERVE THESE GUIDELINES WILL BE GROUNDS FOR LOSS OF FUTURE ACCESS TO OUR STUDIOS AND/OR ADDITIONAL CHARGES ***

Please note that all common areas are under video surveillance to ensure all of our safety and security as well as all studio policies are being met.

  1. Our studio carries an indoor shoe policy.We ask that all outdoor shoes be removed upon entering the studios. Indoor shoes are welcome to be worn within the studios. Should we not have indoor shoes we can provide shoe covers or wipes.

  2. Once a booking is made, the payment is final and there will be no refunds in case of cancellations. Only studio credit will be provided if the booking is cancelled with more than 72 hours’ notice from your booking time. If cancelling not within 72 hours, no refund or studio credit will be provided.

  3. The individual who booked the session must be the last person to leave as they are held responsible for the condition in which the room has been left.

  4. All garbage brought into the studio room must be cleaned by the end of your booking. There will be garbage bins in each room as well as the common area. If there is garbage left behind, you will be charged a $100 cleaning fee.

  5. Pets are subject to a $50+hr fee taken from $300 security deposit, which needs to be arranged prior to gaining access to the booking.

  6. Please keep the noise level to a reasonable volume, including any use of music.

  7. If you or your team require V Flats please use them with proper care to avoid Vflat damage or wall damage. If the V Flat is damaged after use, you will be subject to a replacement fee of $200.

  8. Renters are not permitted behind the reception area or in any areas marked “staff only”.

  9. The studio spaces cannot be used to film explicit content.

  10. Please email hello@thequestudio.com for any equipment related inquiries.